Page tree


Infoblox supports deployment of on-prem hosts on the following hardware appliances:
  • Dell VEP-1425
  • Dell VEP-1485

Infoblox does not support deployment of on-prem hosts on other hardware appliances, even those that can be provisioned from the Cloud Services Portal.

To deploy an on-prem host on a supported hardware appliance:

  1. Download the ISO image from the Cloud Services Portal.
  2. Create a bootable USB flash drive.
  3. Add an on-prem host from the Cloud Services Portal.
  4. Install the ISO image.
  5. Connect to the network.
  6. Approve the appliance through the Cloud Services Portal.

Downloading the ISO Image

To download the ISO image:

  1. Log in to the Cloud Services Portal.

  2. Go to Administration > DownloadsOn-Prem Hosts.

  3. On the drop-down menu, choose Download Package for Dell VEP 1425/1485 ISO.

  4. Click Download Package, and then save the ISO image on your system.

Creating a Bootable USB Flash Drive

Before deploying a host, create a bootable USB flash drive and use it to install the ISO image you downloaded. Note that the flash drive should be empty and in FAT32 format.

To create a bootable USB flash drive and burn the ISO image to it, use the 7-Zip command-line utility tool for Linux, Mac OS, or Windows:

On Linux:

Assuming /dev/sdb1 is the USB drive, enter the following in the command terminal:

    # apt install p7zip-full

  # mkdir -p /mnt/usb && mount /dev/sdb1 /mnt/usb 

  # 7z x ~/Downloads/bloxone-appliance-vX.Y.iso -o/mnt/usb

On Mac OS:

Assuming /dev/disk2 is the USB drive, enter the following in the command terminal:

# brew install p7zip

# diskutil list

# diskutil eraseDisk FAT32 BLOXONE MBRFormat /dev/disk2

# diskutil mountDisk /dev/disk2

# 7z x ~/Downloads/bloxone-appliance-vX.Y.iso -o/Volumes/BLOXONE

On Microsoft Windows

  1. Press CTRL+R and enter cmd.
  2. Assuming F:\ is the USB drive, enter the following command:

# "C:\Program Files\7-Zip\7z.exe"  x C:\Downloads\bloxone-appliance-vX.Y.iso -oF:\

Adding an On-prem Host

To create an on-prem host via the Cloud Services Portal:

  1. Log in to the Cloud Services Portal.
  2. Click Manage > On-Prem Hosts.
  3. Click Create On-Prem Host.
  4. On the Create On-Prem Host page, specify the following:
    • Name: Type in the name of the on-prem host.
    • Description: Enter additional information about the on-prem host.
    • Serial NumberFor VEP-1425 and VEP-1485 physical appliances, obtain the seven-digit serial number from the Service Tag label on the bottom of the appliance.

    • IP Space: Select the IP space from the drop-down. The on-prem host will be assigned to the selected IP space. For more information, see Configuring IP Spaces
    • Tags: Click Add to specify the keys to be associated with the on-prem host:
      • KEY: Enter a meaningful name for the key, such as a location or a department.  

      • VALUE: Enter a value for the key. Select the appropriate checkbox, and enter the value for the associated key.
        For details, see Managing Tags.

    • Applications & Services:

      • SERVICE: Displays the available service for the on-prem host.
      • LICENSE: Displays the license tier for the corresponding service.
      • STATE: Toggle the slider to enable or disable the service.
  5. Click Save & Close to save the changes, or click Cancel to cancel them.

Installing the ISO Image

Before installing the ISO image, you need to first reset the BIOS, and then install the ISO image.

Resetting the BIOS

  1. Use your serial device’s console to establish a connection between the appliance and your Mac or Windows computer:
    1. Use a small screwdriver to open the panel that covers the Micro-USB port on the left side of the appliance’s back panel.
    2. Use a USB Type-A cable to connect the VEP 1425/1485 Micro-USB port to your computer.

  2. On your computer, download and install the CP210x USB to UART Bridge Virtual COM Port (VCP) driver from Silicon Labs.

  3. On your computer, install a serial-interface terminal:
    1. On a Mac, install Minicom by using the instructions provided on, and then enter the following command in the terminal:
      minicom -D /dev/tty.SLAB_USBtoUART -8 -b 115200
    2. On a Windows computer, do the following:
      1. In Device Manager, verify that the CP2102 driver has been installed:

      2. Use a terminal emulator, such as PuTTY, to locate and configure the serial port represented by the USB connection: 
        1. Serial line: Enter the name for the connection. 
        2. Speed: Enter 115200 as the baud rate. 
        3. Connection type: Select Serial

      3. To save the configuration, enter a name in Saved Sessions and click Save

  4. To power up the appliance, connect the power cable to a power source. The console window will display the test screen POST Lower DRAM Memory:

  5. After the cursor moves to the upper-left corner, press and hold the Delete key on your keyboard until Press <DEL> or <F2> to enter setup is displayed:

  6. Depending on your BIOS version, you may be prompted to enter a password. If prompted, enter the serial number of your appliance followed by an exclamation mark. For example, if the serial number is 1234ABC, enter 1234ABC! at the prompt.

  7. On the BIOS screen, choose Restore Defaults:

  8. Press F4 to save the selection and exit the screen. 
  9. When prompted with Save & Exit?, select Yes and press Enter.

Installing the ISO Image

  1. Insert the bootable USB drive that you created earlier, and then reset or restart the appliance.
  2. As illustrated below, the first option "Install BloxOne Appliance on Dell EMC serial xxxxxxx" is selected by default and the installation starts automatically if you do not already have the same ISO image pre-installed on the appliance.  
    If you have the same ISO image pre-installed on the appliance, the second option "Boot from next volume" is selected, and you must manually select the first option if you want to reinstall the same ISO image.
    The installation starts automatically once you select an option and may take up to 30 minutes to complete.

  3. During the backend configuration and installation of logs, a blank screen will appear for about two minutes. The following screen will appear next:

  4. After the installation is completed successfully, the following sample screen will appear:

Infoblox On-Prem. 

Product serial: XXXXXXX

Network configuration:

        eno6:   not configured

        eno7:   not configured

        eno4:   not configured

        eno5:   not configured

        eno2:   not configured

        eno3:   not configured

        eno1:   XXX.XXX.XXX.XXX

        eno8:   not configured


Agent           active and running

Docker          alive and running

Network         active

NTP sync        NTPD works (sync map: 7)

Health checks:


Cloud Connectivity                      SUCCESS

Docker Rules & Settings                 SUCCESS

Join Token                              NOT-APPLICABLE

Kubernetes                              SUCCESS

IP Address                              SUCCESS

DHCP Connection                         SUCCESS

DNS                                     SUCCESS

NTP Servers                             FAILED

Proxy                                   NOT-APPLICABLE


Last check time:                        06:24:45

Connecting to the Network

To activate a host connection to the Cloud Services Portal by using the Device UI:

  1. Connect the following to the appliance:

    1. The power cable that came with the appliance

    2. An Ethernet cable; use the GE1 port on the back panel of the appliance

  2. If your network does not have DHCP servers available, the appliance will fall back to the default IP address To configure the physical appliance through an internet browser, ensure that the workstation on which you open the browser has an IP address in the same subnet as that of the appliance. For example, use if your network does not have a DHCP server.
  3. Open the internet browser on the workstation. If the IP address was allocated via the DHCP server in your network, then enter or https://<allocated_IP> if the IP address was allocated via the DHCP server in your network.  


    If you cannot access the IP address by using https://, try using http://.

  4. Enter the following credentials for local access:
    • Username: Enter admin as the login username of the on-prem host.
    • Password: Enter the seven-digit serial number of the appliance. Obtain the serial number from the Service Tag label on the bottom of your appliance.
  5. The Device UI appears in the browser. Select the Network Mode according to whether you are using the DHCP or a static IP, and then enter information for the IP address.
  6. To submit the changes, click Apply Changes on the Device UI.

After you have set up the appliance successfully, you will not be able to access the Device UI again unless connection issues occur with the appliance, in which case you can use the Device UI to perform some troubleshooting tasks for the appliance. For more information, see Troubleshooting On-Prem Hosts.

If you need to re-configure the appliance, you must first reset it to the factory default. In addition, if you have not configured any NTP server or local DNS resolver, the appliance will use the Ubuntu NTP server ( or and BloxOne DDI DNS (IP: or Because these services do not communicate via an HTTPS proxy, you must ensure that the NTP port (UDP 123) and the DNS port (TCP/UDP 53) are open on your firewall.

Troubleshooting Network Connection

If the on-prem host does not connect to the Cloud Services Portal, check the following:

  • Verify that the network setting is correct. For more information, see Troubleshooting On-Prem Hosts.
  • Ensure that the serial number on the appliance matches the serial number of the on-prem host you created in the Cloud Services Portal. For more information, see Viewing On-Prem Host Status.

Approving the Appliance

After you have successfully installed the ISO image and connected the physical appliance to the Cloud Services Portal, the appliance will automatically enter the Awaiting Approval state. You will be able to log in to the Cloud Services Portal and approve or deny the attempt to connect to the host. During the approval process, which takes up to 30 minutes, the appliance’s status will appear in the panel under Platform Management and will change from Awaiting Approval to Pending, then to Review Details, and then to Online. The change in status is an indication that the approval process is progressing properly.


Before attempting to perform other configurations, you must wait until the state changes to Online. To ensure that the deployment completes successfully, do not disconnect or restart the appliance during the approval process.

To approve the appliance:

  1. In the Cloud Services Portal, go to Manage > On-Prem Hosts.
  2. Select the checkbox for the on-prem host for which you want to approve a connection, and then click the Host drop-down menu at the top of the table.
  3. Select Approve.
  4. In the Approve? dialog box, review the serial number and IP addresses for your configuration, and click Approve.

The approval process might take up to 30 minutes to complete. You can view the change of status in the panel on the right, under Platform Management. The Status field changes based on the current status of the approval process. For more information, see Viewing On-Prem Host Status.

  • No labels

This page has no comments.